LivewirE911

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PUBLIC SAFETY

LIVEWIRE911™

US map with ambulance and phone with map Today, millions of subscribers use Voice over Internet Protocol (VoIP) service, and the numbers are growing rapidly. By FCC mandate, these VoIP Service Providers (VSPs) must establish E9-1-1 service before activation. Unfortunately, these same VSPs are often forced to use cumbersome legacy provisioning processes and E9-1-1 call routing infrastructure, forcing VSPs to perform address validation against somewhat cryptic Master Street Address Guide (MSAG) data and record provisioning processes. This adds significant time to activation, often causing subscribers to cancel service requests. Legacy processes and infrastructure continue to burden a system that is not structured to process activation efficiently.

LivewirE911™ is an alternative method to provide reliable emergency services to VoIP subscribers. LivewirE911 provides call routing and assures the identity and location of the subscriber for prompt and accurate emergency dispatch.

Benefits and Features

LivewirE911 is a call routing engine that allows VoIP service providers to rapidly and efficiently route VoIP calls to Public Safety Answering Points (PSAPs) using location records provisioned in GALILEO™, the TCS dynamic Automatic Location Identification (ALI) database; sent directly to LivewirE911 at the time of the call by the subscriber’s phone (Location Object); or using location records provisioned in the regional ALI database. LivewirE911 uses reference data managed by the TCS Service Bureau to determine the appropriate routing for emergency calls. LivewirE911 returns a pseudo Automatic Number Identification (pANI) number for selecting the route to the PSAP for mobile and nomadic users or returns the Call Back Number (CBN) for users that are statically provisioned in the regional ALI.

LivewirE911 provides outstanding benefits:

Dramatically improves Order Velocity by removing 9-1-1 from the critical path
Eliminates inefficient legacy platforms and technology, allowing VoIP service providers to keep pace with the market
Supports non-native telephone number (TN) assignments

LivewirE911 benefits are enabled through proven features:

Real-time universal provisioning and location validation interface for static, nomadic, or mobile subscribers to ensure efficient call processing.
Association of a pANI to non-native telephone numbers for mobile and nomadic subscribers which eliminates multiple ALI and Local Exchange Carrier (LEC) listings and simplifies routing.
Customized ALI data for customer and service providers to specify relevant data and unique preferences to PSAPs.
Direct Session Initiation Protocol (SIP) routing to the PSAP where the network equipment is operated by the PSAP or provides a SIP interface for call delivery.

For more information, contact sales@telecomsys.com or call 1.800.307.9489.

LivewirE911 Brochure

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