TCS Continuity of Operations (COOP) Overview

Natural disasters, accidents, terrorism — as a government professional or business executive you must be ready for anything, ensuring the continuity of operations in the face of a variety of disruptive events. An up-to-date, valid Continuity of Operations (COOP) program must be integrated into your daily operations to deal with emergencies and to keep mission-critical functions running smoothly. TCS COOP solutions include:

TCS Continuity of Operations (COOP)

TCS COOP solutions are dynamic strategies utilizing proven methods and technologies that remain viable and adapt as you grow, modify your infrastructure, reorganize or offer new products and services.

• Proven Business Continuity Planning (BCP) methodologies
• Product and technology implementations adapted to clients’ needs
• Full program integration into clients’ daily operations
• Safety tactics and resiliency strategies for personnel and facilities

TCS Information Hotline

TCS' Information Hotline solution is specifically designed to survive all types of disruptive events that could result in widespread damage to the national telecommunications infrastructure.

• Continuous availability – provides informational support 24/7
• Toll-free calling – uses a highly survivable tollfree line
• Usability – handles up to 250 calls per minute, simultaneously
• Standardized/customized solutions 
• Scalability – unlimited voice mailboxes and menus

myCOOP® Continuity Planning Software

TCS offers myCOOP® next generation planning and incident software with flexible, low-cost and easy-to-use preparation and execution. myCOOP is the first and only object class software designed for Business Continuity Management (BCM) and features:

• Collaborative portal user access design software
• Customization without programming
• Coverage of the complete program lifecycle
• Accelerated real-time deployment tool
• An integrated Web-based system

TCS TeleContinuity® Service

TCS TeleContinuity® Service allows a company or government agency to stay open for business and maintain operations through natural disasters, earthquake, pandemic, PBX failure, fiber cut, fire, flood, building evacuation, terrorist attack, or other catastrophic event. 

• Complete disaster-proof backup voice network
• Call delivery to any device, over any network, at any location
• Web interface for administration and activation management
• Backup voice mail with DisasterPhone® Voice over Internet Protocol (VoIP) capability
• Service activation within minutes

For more information, please contact us at 888.772.7911 or itsolutions@telecomsys.com to schedule a demonstration.